Last updated: June 1, 2026 · Effective: June 1, 2026
Short version: Use ReplyFlow AI fairly and legally. Pay for your plan. Don't abuse the service. We can suspend accounts that violate these terms. By using ReplyFlow AI you agree to these terms.
By creating an account, installing the extension, or using any part of ReplyFlow AI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
These terms apply to all users in the United States, United Kingdom, Australia, and all other jurisdictions where the Service is accessible.
ReplyFlow AI is a Chrome extension and subscription service that uses artificial intelligence to help business owners generate replies to Google Business Profile reviews. The Service includes:
To use ReplyFlow AI you must create an account with a valid email address. You are responsible for:
You may only create one account per person. Creating multiple accounts to circumvent free plan limits is prohibited and will result in all accounts being suspended.
The Free plan provides 20 AI-generated replies per calendar month at no charge. Free plan limits:
The Pro plan is billed at $9.00 USD per month (or the equivalent in your local currency as shown at checkout). By subscribing to Pro you authorise ReplyFlow AI to charge your payment method on a recurring monthly basis.
We offer a 7-day refund on your first Pro subscription payment if you are not satisfied. To request a refund within 7 days of your first charge, email hello@yourdomain.com with your account email and reason.
After 7 days, or after the second billing cycle, subscription charges are non-refundable. We reserve the right to decline refund requests that show evidence of abuse.
You agree to use ReplyFlow AI only for its intended purpose of generating review replies for legitimate businesses. You must not:
ReplyFlow AI uses Claude (by Anthropic) to generate reply suggestions. You acknowledge that:
ReplyFlow AI, its logo, extension code, backend systems, and website content are owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
The AI-generated reply text returned to you is yours to use as you see fit for your business.
We aim to keep ReplyFlow AI available 24/7, but we do not guarantee uninterrupted service. We may:
We are not liable for losses resulting from service interruptions.
You may cancel your account at any time by emailing hello@yourdomain.com.
We reserve the right to suspend or terminate accounts that:
In cases of termination for cause, no refund will be issued.
The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be error-free, uninterrupted, or that AI-generated replies will be suitable for your specific business needs.
To the maximum extent permitted by law, ReplyFlow AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Service.
Our total liability to you for any claim shall not exceed the amount you paid us in the 3 months preceding the claim.
These Terms are governed by applicable law. For users in the UK and Australia, nothing in these Terms affects your statutory consumer rights under local consumer protection legislation.
We may update these Terms from time to time. We will notify you of material changes via email at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
For questions about these Terms, please contact:
ReplyFlow AI
Email: hello@yourdomain.com
Website: yourdomain.com